shy pie
GBI don’t know what happen to medly in… I don’t know what happen to medly in the last couple months but their services has went down the toilet. I have requested an itemized claim history of my prescriptions. I have text, called and emailed asking for this list but nothing. Now i have to repaid my fsa because of poor service.
darden O'Brien
GBStarted well, but now unreliable When we started with Medly they were quite good. But this last year has been one of inconsistency and excuses. Not really an issue for most businesses but when it is for time sensitive medications, it is. I would say use them if you need medications that don’t require timely filling. If you need meds effectively delivered in a timely fashion you should probably look elsewhere. TLDR: Mostly good but unreliable.
mike catena
GBMedly pharmacy was delivering my…Forgotten customer unhappy Medly pharmacy was delivering my prescription eyedrops there was always a problem having them dropped off then on my last order they never showed up I called and what they told me is they can’t get them anymore so I asked the lady you weren’t even gonna call or let me know you just stop delivering them I am getting them from ShopRite pharmacy now much better place
Nicole Schrage
GBI had never heard of Medley before I had never heard of Medley before. My doc sent my script there and Medley reaches out to me and delivered it directly to me at my home. Customer service was excellent and my script came in a cute environmentally friendly bag. I will be transferring all my scripts to them.
Victor Cunicelli
GBMedley (1222 Walnut St PHILA) cannot meet its delivery obligations I just got off the phone with Angela. She was very nice and apologetic, like all Medley's customer service employees have been, unfortunately the story she gave had the same net effect; my drug delivery would not be made today but was scheduled for tomorrow. My wife and I had scheduled the same procedure next week, and the Doctor's office sent identical script to Medley Monday for both of us. My wife's script was delivered Tuesday. I asked the delivery person if he had my script. He thanked me for asking, saying Medley doesn't inform delivery personnel that they have dual scripts for delivery to the same address. He checked his vehicle and came back and said it would likely be delivered the next day. My wife called Medley, spoke with Spencer who said the script would be delivered Wednesday before 7 p.m. On Wednesday morning, my wife called and spoke to Stacy who said she'd talk to the delivery manager to ensure delivery Wednesday. Stacy said if we allowed for porch delivery, it would ensure delivery Wednesday. We agreed. No delivery Wednesday. Thursday morning I called and spoke with Ty. She apologized for the problems with our delivery, said she'd get with the delivery manager and call us back to confirm delivery today. Thursday afternoon I called and spoke with Angela, where I started this review. Angela, like the others was apologetic. She said she'd try and get us delivery today and placed me on hold. She got back on the phone and said the delivery manager said our delivery was scheduled for Friday. I told her we leave tomorrow and won't return before our appointment Monday so delivery tomorrow is unhelpful...like all of the employees at Medley. I guess I'll be re-scheduling my procedure and imploring my doctor to never subject any other patients to having to deal with Medley.