Ian Malakoff
GBThe experience I have had with Medly… The experience I have had with Medly has been embarrassingly horrendous and unacceptable. It has been 20 days since my doctor sent my prescription to Medly, and I have yet to receive it. On top of that, Medly customer service has been extremely unresponsive and unaccommodating. The responses I have gotten have been sent several days after my initial inquiry and have been extremely cryptic with no real update on the status of my prescription. This is medication I need and not some discretionary purchase I can wait to receive, yet Medly does not seem to recognize that they are single handedly responsible for negatively impacting my health and well being. My doctor convinced me to switch from Capsule to Medly, but I will surely never be using Medly again and will be returning to Capsule after my case is resolved, if ever.
Angelo Guarino
GBThe ease of getting your prescription. Pharmacy calls to ask if you would like to have your prescription delivered. Prescription could be set up for next day delivery. Driver calls when he’s close by; in my case 10 minutes away. Prescription is delivered and you don’t miss a step in your daily living.
Alice
GBShut down pharmacy without… They shut down their pharmacy without notice to any customers, without any warning to staff. Their technology has been full of flaws, and their management has been abysmal.
K A Customer
GBSnata Fe Medley... Beware I went to Santa Fe, NM to get a vaccination. They made a significant error and it was clear that there were no redundancies in place to prevent any such errors. The staff was VERY rude. The pharmacy manager was very unprofessional. I would have pegged her for customer service staff, not a pharmacy manager. The error that they made could be critical/dangerous under the right circumstances.
Angela K
GBNightmare at Medly Pharmacy in Boulder Working with Medly Pharmacy in Boulder, CO, has been a nightmare. I recently had a severe infection and the antibiotic prescription was sent to Medly. I tried for two days to get my meds, calling repeatedly, with no response. No one answers the phone or returns your call if you leave a message. By the second day without my antibiotics, the infection had gotten so bad I had to go to the ER. Thanks Medly for the horrifying experience.