Medley unprofessional. I don't trust them. I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy cold pack that was completely melted, and the medicine was warm. I had to refuse it -- they replaced it the next day. But the van that delivered it didn't even have a cooler. However, I gave it a second chance and all other deliveries were ok. But this month (Sept. 2022), just before my delivery came due, I called them just to check -- and they said they had no supplies of HUMIRA!!! No notification or anything -- I had to accidentally find out for myself! So I transferred the prescription to CVS. It comes very well packaged, in an insulated cooler! I would not trust Medley, and they are not professional.

Snata Fe Medley... Beware I went to Santa Fe, NM to get a vaccination. They made a significant error and it was clear that there were no redundancies in place to prevent any such errors. The staff was VERY rude. The pharmacy manager was very unprofessional. I would have pegged her for customer service staff, not a pharmacy manager. The error that they made could be critical/dangerous under the right circumstances.

Its been 3 days I'm waiting for… Its been 3 days I'm waiting for delivery.....for my little son. I need to use medicine asap....and they keep saying that delivery men will come tmr...he never came...

Worst Pharmacy ever 1222 Walnut Street Philadelphia Pa… Medly Pharmacy ,at 12th Walnut Street Philadelphia, does not deliver as promised. Every day for a week I was told a difference story (lies) as to why my meds were not ready. Also, every day for a week I would get a difference story line as to why I my meds were not delivery and every day I would offer to pick them up myself. Now, the day before my surgery when I really needed my meds, I was promised it would be delivery between 9am and 1pm. I called Medly to check on my delivery. Of course, they said my meds was not schedule for delivery, as promised. Now I was told the delivery service had stopped for today. It was only 1:15pm at that time of calling Medly and they told me between 9am-1pm. So, I volunteered, once again, to pick up my meds, even though time and time again for two week they said they would deliver them. It is crazy, the receptionist kept stating they would be happy to delivery my package. I am not mad I had to go into center city pick them up, I am just mad they lied to me over and over again with a nice pleasant voice.

This pharmacy has fallen... I’ve been trying to get a critical prescription for 10 days. It was promised a week ago, and again on Monday, and again yesterday, and then by noon today..... it’s still not here. I spent three hours on hold yesterday and am back on hold again today. Don’t know what’s happened to a good pharmacy, but they have fallen hard and can’t seem to get back up. UPDATE...after a one hour hold, I was told my delivery will be next. Rep blamed the poor service on delivery cars breaking down, and hour+ Hold times on staffing problems .... which she says are being addressed....we’ll see.