I had never heard of Medley before I had never heard of Medley before. My doc sent my script there and Medley reaches out to me and delivered it directly to me at my home. Customer service was excellent and my script came in a cute environmentally friendly bag. I will be transferring all my scripts to them.

Medley unprofessional. I don't trust them. I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy cold pack that was completely melted, and the medicine was warm. I had to refuse it -- they replaced it the next day. But the van that delivered it didn't even have a cooler. However, I gave it a second chance and all other deliveries were ok. But this month (Sept. 2022), just before my delivery came due, I called them just to check -- and they said they had no supplies of HUMIRA!!! No notification or anything -- I had to accidentally find out for myself! So I transferred the prescription to CVS. It comes very well packaged, in an insulated cooler! I would not trust Medley, and they are not professional.

AMAZING Customer Service - A team that cares Prior to my neurologist telling me about Medly Pharmacy I had the most difficult time getting my medications. I am disabled and can't leave the house without assistance. I am unable to stand for more than about four minutes so waiting in line was difficult. Then COVID made it that much harder. I cannot brag enough and give KUDOS to the staff at Medly for the most amazing customer service and utmost patience. They are always so very pleasant and willing to go the extra mile to assist. They have a strong understanding of helping those with chronic illnesses/pain. I have recently moved from MD to NJ and I notice the exact same effort and strong customer service with the NJ staff. I tell them as often as I can that they have made such a difference in my life and have given me such peace of mind. Thank you Medly staff.

The worst! Can’t get through!!! The worst! Impossible to get through to them on the phone!! And they never call you when they text you that they will!

Snata Fe Medley... Beware I went to Santa Fe, NM to get a vaccination. They made a significant error and it was clear that there were no redundancies in place to prevent any such errors. The staff was VERY rude. The pharmacy manager was very unprofessional. I would have pegged her for customer service staff, not a pharmacy manager. The error that they made could be critical/dangerous under the right circumstances.