The experience I have had with Medly… The experience I have had with Medly has been embarrassingly horrendous and unacceptable. It has been 20 days since my doctor sent my prescription to Medly, and I have yet to receive it. On top of that, Medly customer service has been extremely unresponsive and unaccommodating. The responses I have gotten have been sent several days after my initial inquiry and have been extremely cryptic with no real update on the status of my prescription. This is medication I need and not some discretionary purchase I can wait to receive, yet Medly does not seem to recognize that they are single handedly responsible for negatively impacting my health and well being. My doctor convinced me to switch from Capsule to Medly, but I will surely never be using Medly again and will be returning to Capsule after my case is resolved, if ever.

Snata Fe Medley... Beware I went to Santa Fe, NM to get a vaccination. They made a significant error and it was clear that there were no redundancies in place to prevent any such errors. The staff was VERY rude. The pharmacy manager was very unprofessional. I would have pegged her for customer service staff, not a pharmacy manager. The error that they made could be critical/dangerous under the right circumstances.

Excellent professional service Excellent professional service. The customer service was great and did their best to get my medications to me on time. They seemed very concerned and made it happen. The driver called with an ETA and was also professional. Everyone involved was very dedicated. Thank you all again.

Nightmare at Medly Pharmacy in Boulder Working with Medly Pharmacy in Boulder, CO, has been a nightmare. I recently had a severe infection and the antibiotic prescription was sent to Medly. I tried for two days to get my meds, calling repeatedly, with no response. No one answers the phone or returns your call if you leave a message. By the second day without my antibiotics, the infection had gotten so bad I had to go to the ER. Thanks Medly for the horrifying experience.

Medley (1222 Walnut St PHILA) cannot meet its delivery obligations I just got off the phone with Angela. She was very nice and apologetic, like all Medley's customer service employees have been, unfortunately the story she gave had the same net effect; my drug delivery would not be made today but was scheduled for tomorrow. My wife and I had scheduled the same procedure next week, and the Doctor's office sent identical script to Medley Monday for both of us. My wife's script was delivered Tuesday. I asked the delivery person if he had my script. He thanked me for asking, saying Medley doesn't inform delivery personnel that they have dual scripts for delivery to the same address. He checked his vehicle and came back and said it would likely be delivered the next day. My wife called Medley, spoke with Spencer who said the script would be delivered Wednesday before 7 p.m. On Wednesday morning, my wife called and spoke to Stacy who said she'd talk to the delivery manager to ensure delivery Wednesday. Stacy said if we allowed for porch delivery, it would ensure delivery Wednesday. We agreed. No delivery Wednesday. Thursday morning I called and spoke with Ty. She apologized for the problems with our delivery, said she'd get with the delivery manager and call us back to confirm delivery today. Thursday afternoon I called and spoke with Angela, where I started this review. Angela, like the others was apologetic. She said she'd try and get us delivery today and placed me on hold. She got back on the phone and said the delivery manager said our delivery was scheduled for Friday. I told her we leave tomorrow and won't return before our appointment Monday so delivery tomorrow is unhelpful...like all of the employees at Medley. I guess I'll be re-scheduling my procedure and imploring my doctor to never subject any other patients to having to deal with Medley.