Where is my Refund I returned the hearing aids I ordered and followed all of the protocols for the return to ensure I received a full refund. This return was accepted by Bossa on Feb 29, 2024 and it is now April 22, 2024 and I have yet to receive the refund. I keep get promises by the supervisor that Finance has been contacted multiple times yet they cannot tell me when I will receive it. I am disgusted by the amount of time I have had to put into getting my money back! BBB here I come.

Total scam Total scam! Stay away from this company. Trying to cancel order has been impossible. An easy process you would think would be easy but nope. Looks like I'll be out 180.20.

NON delivery of my order I ordered a pair of your hearing aides weeks ago, i was told on 4-4-24 that they were being shipped the following week, obviously they were not shipped as promised, i am thinking that you are running a scam, if im wrong then prove it by shipping my order now. Ralph Derickson

We are Very pleased My husband and i both ordered your hearing aides for the ear ringing advantage. For the most part they have worked well and knowing what we know now would purchase them again. One thing we especially like is the ability to recharge earing aides multiple times with only one charge of the charger.

Takes time to adjust I ordered the TX5 but after waiting 3 weeks for it to be shipped, I told Bossa to cancel my order. Instead they offered to send me the 2024 TX1at no additional cost which I accepted. It arrived about a week later. I don't like that to adjust the volume you need to use the tiny screwdriver that was supplied. It's inconvenient to use especially when I'm not at home. Also the manual says to turn the aids on after inserting in ears which is very hard to do since it's a very small switch. The feedback is a very high whistle and it took several attempts at adjusting volume and trying different ear plugs as they suggested. Finally after several days it stopped the feedback. I now wear them often and have to say they seem even better than my expensive aids. The background noise is less than my expensive aids and they fit comfortably in my ears.