WHERE is MY REFUND?? I returned the hearing aids ( I ordered on 9/7/23, order # 144189) and followed all of the protocols for the return to ensure I received a full refund. This return was accepted by Bossa on Nov. 13,2023 and it is now April 30, 2024 and with over 23 emails exchanged, I have yet to receive the refund. I keep get promises by the supervisor that Finance has been contacted multiple times yet they cannot tell me when I will receive it. I have received MANY of the same responses that are given on the Trustpilot page, "sorry, we are looking into it," etc, but STILL no refund! I am disgusted by the amount of time I have had to put into getting my money back with NO results! This company should not be TRUSTED!

Boss hearing aids I have a pair of hearing aids provided by the Veterans Administration and I can adjust every feature from my cell phone. I would have given it a 5 if the hearing aids from Bosa had the same features.

I'm writing for my husband who has had… I'm writing for my husband who has had his TX5mini+ for little more than a week now after my daughter in law suggested we order a pair of hearing aids online. ( We all knew that it was not going to be a good experience with the wearing due to my father in law and brother in law having paid boo koo bucks, top of the line hearing aids and complaining about them ) , I did research and found these were the best for the money and felt that if my husband didn't like, we weren't out a lot of money, But when they arrived, about 3 weeks, my husband actually read the instructions and off he went. He had them to pass his CDL test, with flying colors, has easily learned how to adjust volume, swapped out the different size cones for adjustment and is amazed with what he was missing to hear! Seems a shame the other low raters didn't have the patience to wait on delivery. My daughter in law has told her dad who has expensive hearing aids to order from Bossa as well as his expensive ones are in the repair shop. Good product, would certainly recommend !

The Bossa TX-1 MINI a great product They have a great product (TX-1 MINI). So far they are comfortable, & working great. Still turning them down, so as not to hear too much!! I had great response from customer service! I think most of there negative responses are people getting Antsy about waiting for any response from the Co. My guess is that they are receiving a lot of orders causing delays in actually filling the orders. The fact that people recieve an almost immediate response that their order was received, & then don't recieve anything for weeks, they get concerned! Thy then post a negative review! This then makes others even more leery of getting their order! My advice for purchaser's is to be patient! My advice to the Co. Is to be more transparent when there are delays! No one wants to wait weeks not hearing anything on what is happening g with their order!

TX-5 Mini Hearing Aids… No word I purchased TX-5 Mini Hearing Aids order number #203745 on the 03/04/2024. I received an order confirmation email on the 04/04/2024. It said that the delivery would be between 1 - 2 weeks. Its now 24/04/2024. I haven't received any information, no tracking, nothing. I sent a polite email and haven't heard anything back. I'm eager to give good feedback, if I receive a working pair. Bossa please let me know something. My old hearing aids have broke. Australia isn't that far away?!