I contacted Bossa today and told them I… I contacted Bossa today and told them I have cancelled my order due to the lack of any trustworthy answer. I order March 29/24. My credit card payment was processed immediately and was told the tracking number would be coming shortly. It is now 32 days later and several i mean several phone calls, chat line and emails. I was told it was be processed. Even told 48 to 72 hours i would receive my tracking number. None. I sent my last email last night saying i was done, cancel my order. They replied back saying i could not it was being processed. I have contacted my credit card and asked them to assist. I have heard they were good hearing aids however, it is not worth wasting anymore time I have already invested. I gave them the benefit more than once. They still failed. Pity. Too bad they don’t realize customer service is important. Be honest. I am tired of hearing that it is now at process centre. They should have slapped a shipping label on by April 1. It almost sound like your 45 day return policy is used up sitting at their warehouse OR didn’t have any to ship in the first place. Beware

Boss hearing aids I have a pair of hearing aids provided by the Veterans Administration and I can adjust every feature from my cell phone. I would have given it a 5 if the hearing aids from Bosa had the same features.

We are Very pleased My husband and i both ordered your hearing aides for the ear ringing advantage. For the most part they have worked well and knowing what we know now would purchase them again. One thing we especially like is the ability to recharge earing aides multiple times with only one charge of the charger.

NON delivery of my order I ordered a pair of your hearing aides weeks ago, i was told on 4-4-24 that they were being shipped the following week, obviously they were not shipped as promised, i am thinking that you are running a scam, if im wrong then prove it by shipping my order now. Ralph Derickson

I ordered the Proton Max hearing aids… I ordered the Proton Max hearing aids on March 31, 2024. I have emailed Bossa 3 times. Each time I did receive a response. They stated the order was being processed. They assured a tracking number would be sent via email. I still have yet to receive anything. I also paid for expedited shipping. I can not review this product because I do not have the hearing aids as of 4.16.24. Michael