WHERE is MY REFUND?? I returned the hearing aids ( I ordered on 9/7/23, order # 144189) and followed all of the protocols for the return to ensure I received a full refund. This return was accepted by Bossa on Nov. 13,2023 and it is now April 30, 2024 and with over 23 emails exchanged, I have yet to receive the refund. I keep get promises by the supervisor that Finance has been contacted multiple times yet they cannot tell me when I will receive it. I have received MANY of the same responses that are given on the Trustpilot page, "sorry, we are looking into it," etc, but STILL no refund! I am disgusted by the amount of time I have had to put into getting my money back with NO results! This company should not be TRUSTED!

Awful company I ordered a hearing aid months ago. Had to return it due to fit. I’ve been waiting at least 6 months for my. Refund. I did everything that they requested and I’m not getting any results. This company is a SCAM!! No one ever answers the phone.. and yet, they tell me to call them on the last review!

I'm writing for my husband who has had… I'm writing for my husband who has had his TX5mini+ for little more than a week now after my daughter in law suggested we order a pair of hearing aids online. ( We all knew that it was not going to be a good experience with the wearing due to my father in law and brother in law having paid boo koo bucks, top of the line hearing aids and complaining about them ) , I did research and found these were the best for the money and felt that if my husband didn't like, we weren't out a lot of money, But when they arrived, about 3 weeks, my husband actually read the instructions and off he went. He had them to pass his CDL test, with flying colors, has easily learned how to adjust volume, swapped out the different size cones for adjustment and is amazed with what he was missing to hear! Seems a shame the other low raters didn't have the patience to wait on delivery. My daughter in law has told her dad who has expensive hearing aids to order from Bossa as well as his expensive ones are in the repair shop. Good product, would certainly recommend !

Possibly scammed Never received the product.contacted customer service their response is refund will be remitted in 3 to 5 days.has been over a month now.sent several emails still no refund.contacted the BBB.still waiting.possible scam. Finally after several weeks and after this review I received my refund.

Since May 30th 2023 I am waiting for a… Since May 30th 2023 I am waiting for a refund. I'd give zero stars if possible. The hearing aid is not functioning and very poor quality.