They didnt send an e-mail to say when… They didnt send an e-mail to say when the chair was going to be despatched,had to go on the company chat room to get a sales person to get someone to contact me. The delivery driver did phone 30 min before delivery which was good, allowing me to come away from work,but the wrong height chair was delivered 21 inch instead of the ordered 19,so had to wait for it to be collected and altered,came back 2 days later on courier who said delivery 11-12,turned up 1.50pm. So not very happy with service,will not be recommending to others.

Absolutely Delighted I ordered Alisson Orthopedic chair for my elderly mother. Compared to chairs of this standard from other companies I think this one was reasonably priced. My mum is very pleased with it. It looks good and she finds it really comfortable. The only thing though , since I have got use to quick deliveries these day, this item was not that. It took about three weeks. However when I enquired by email, Homecare Chairs responded quickly giving me the day and approximate time. The delivery man came at that time and was extremely helpful.

An all round excellent service Highly recommended. The website was easy to use. We were kept well informed on the progress of our order. Delivery went smoothly - the delivery men were polite and helpful making sure that our new chairs were placed as we wanted. The chairs are comfortable and great quality - excellent value.

Products are good but the customer… Products are good but the customer service is terrible, don’t reply to emails, don’t call back when they say they will, this is a real issue especially when your spending £200 on a single chair. You really need to sort out your customer service.

Only good things to say... Good service, great value for money, excellent chair for post hip replacement operation. It’s the only chair I’ve been comfortable in since surgery 1 month ago. I would highly recommend it to anyone in a similar situation. The standard size is quite neat so doesn’t take up too much space. The only extra I chose was the anti- pressure cushion and it seems to work well. All good, thank you Homecarechairs.