Avoid a rubbish supplier and product Delivery took 26 days instead of the 10-14 days they commit to on their website. Emails to check on delivery status ignored or replied to with lies.Promised phone calls with answers never received. In short appalling customer service with an attitude. When the chair was finally received, dumped on the driveway by some courier service without notice, we had our physiotherapist take a good look at it. They pronounced it to be poorly designed, poorly constructed from poor materials and entirely unfit for purpose- pronouncing it would do more damage than good to a user. Furthermore these people are not the manufacturer or designer, they are just traders, buying in cheap unfit for purpose rubbish product from a contractor. Avoid!

An all round excellent service Highly recommended. The website was easy to use. We were kept well informed on the progress of our order. Delivery went smoothly - the delivery men were polite and helpful making sure that our new chairs were placed as we wanted. The chairs are comfortable and great quality - excellent value.

Products are good but the customer… Products are good but the customer service is terrible, don’t reply to emails, don’t call back when they say they will, this is a real issue especially when your spending £200 on a single chair. You really need to sort out your customer service.

a great chair with excellent options… a great chair with excellent options for people who need chairs to certain specifications due to ill health or disabilities. Great to be able to have it made with a pressure relieving cushion in the chair. Looks attractive in the home and not like a standard hospital chair. Easy to get VAT off for disabled. Delivered to the house and brought in and placed in correct location. District nurse was so impressed she has taken the details to recommend to other patients

Only good things to say... Good service, great value for money, excellent chair for post hip replacement operation. It’s the only chair I’ve been comfortable in since surgery 1 month ago. I would highly recommend it to anyone in a similar situation. The standard size is quite neat so doesn’t take up too much space. The only extra I chose was the anti- pressure cushion and it seems to work well. All good, thank you Homecarechairs.