Unhappy Customer Ordered a pair of shoes on June 14 for my husband to wear to our son’s wedding. Called three weeks ago to check on them. Assured me they would look into it and call me back. NO CALL. Terrible customer service. Still no shoes and we are leaving in 5 days. I wish I had read these review earlier and I would have never ordered from this company. Now they aren’t answering the phone. NEVER AGAIN.

Ordered 2 pair of shoes for a patient… Ordered 2 pair of shoes for a patient over 2 months ago. We have never received the 2nd pair. I have called and no one answers the phone. I have left VM messages and no one returns my calls.

I ordered 2 pairs of shoes on the apex… I ordered 2 pairs of shoes on the apex website since they offered a coupon. Charged my card, but after 2 weeks no shoes. Tried calling customer service, no answer. Called a different number from the bank charge and they say the companies are separate, not able to help. Write to them on message board, let them know I'm getting in touch with bank, shoes are shipped out, but they block me from message board. The shoes arrived but aren't good. $70 to send back.

Returning my shoes is a HASSLE! Returning policy says hassle free BUT IT IS NOT hassle free!! It has been nothing but a pain in the A$$. Tried to call and no customer service! Very disappointed.

Ordered over 6 weeks ago Ordered over 6 weeks ago, website says they ship within 48 hours. Credit card was charged immediately at ordering. Have sent numerous emails to them, no reply. Got someone on the phone over a week ago (Dawn) and cancelled the order. I asked Dawn to send me an email confirming the cancelled order, she said she would but she did not. Upon looking up the page on their website, my order is still showing as 'waiting to ship'. They flat out lie about when it will ship, don't answer emails, and don't provide any updates on shipping yet charge you right away. I am now disputing the charge on my credit card with my credit card company. I needed these shoes for a job and now I've had to scramble to find them locally. It would have really helped if they just said there would be a delay in shipping before they charged my card.