Rob
GBUnhappy Customer Ordered a pair of shoes on June 14 for my husband to wear to our son’s wedding. Called three weeks ago to check on them. Assured me they would look into it and call me back. NO CALL. Terrible customer service. Still no shoes and we are leaving in 5 days. I wish I had read these review earlier and I would have never ordered from this company. Now they aren’t answering the phone. NEVER AGAIN.
KIM
GBNo shoes and out $100 I ordered very expensive shoes from this company for nursing school. A MONTH after the order my shoes were still not processed or shipped. I'm starting school soon and I still have not received my $100 sneakers. I e-mailed the company and nobody got back to me, I also called several times and was listening to hold music for 30 min after which time it sounded like someone picked up without saying anything and then hung up. You can't even cancel an order on the site without talking to somebody. Now I have no shoes for school and I'm pretty sure I just lost $100 too. I'm wondering if this is even a real company or a scam site that doesn't really have any employees.
Gulfcoast
GBOrdered over 6 weeks ago Ordered over 6 weeks ago, website says they ship within 48 hours. Credit card was charged immediately at ordering. Have sent numerous emails to them, no reply. Got someone on the phone over a week ago (Dawn) and cancelled the order. I asked Dawn to send me an email confirming the cancelled order, she said she would but she did not. Upon looking up the page on their website, my order is still showing as 'waiting to ship'. They flat out lie about when it will ship, don't answer emails, and don't provide any updates on shipping yet charge you right away. I am now disputing the charge on my credit card with my credit card company. I needed these shoes for a job and now I've had to scramble to find them locally. It would have really helped if they just said there would be a delay in shipping before they charged my card.
Denyse Everett
CASpent $250.00 on their orthopedic…02 Spent $250.00 on their orthopedic shoes. 6 months later the soles are coming unglued. The inside where little toe is has holes and gives me blisters. Non skid soles?... I slide on the floors at work all the time. I have to buy new shoes now because the flapping unglued soles keep making me trip. Most money i have ever spent on shoes and totally disappointed and feel cheated by apex.
Shannon Sheets
GBThe only hiking shoe I've been able to… The only hiking shoe I've been able to find that fits. I need a really wide shoe and Apex makes them. I ordered the wrong size the first time and they accept free returns (they pay for the shipping). I ordered a 1/2 size larger and love them. Search for coupon codes online first - I saved 15%. They also have free shipping.