Horrific Customer Service & QC Horrific Customer Service & QC: I have to echo the sentiment of fellow reviewers regarding the soles being prone to disintegration. My aging father has had his shoes quite literally a few days over the 6-month warranty only to be dismissed by Apex Foot Health Industries' Returns Coordinator Simone Allen and other representatives. Sadly, the shoes were purchased as a gift from his overly generous and unemployed wife with the hopes of addressing his pain. It is clear to me that my father's inactive lifestyle has not distressed the soles. While he was a marathon runner in his youth, he is now a listless individual wearing shoes with soles that are falling apart. The look is not particularly aspirational for those considering Apex footwear. To summarize, it is simply a poor quality product and clearly the company does not care to address their issues. I will be researching better products and finding a new orthopedic shoe while with him for Thanksgiving - as he has been vocally distraught over the entire ordeal. I hope this review serves as a warning to anyone considering Apex products.

Ordered over 6 weeks ago Ordered over 6 weeks ago, website says they ship within 48 hours. Credit card was charged immediately at ordering. Have sent numerous emails to them, no reply. Got someone on the phone over a week ago (Dawn) and cancelled the order. I asked Dawn to send me an email confirming the cancelled order, she said she would but she did not. Upon looking up the page on their website, my order is still showing as 'waiting to ship'. They flat out lie about when it will ship, don't answer emails, and don't provide any updates on shipping yet charge you right away. I am now disputing the charge on my credit card with my credit card company. I needed these shoes for a job and now I've had to scramble to find them locally. It would have really helped if they just said there would be a delay in shipping before they charged my card.

ZERO Stars ZERO Stars. Return was received 4/15 still no credit. Will NEVER purchase anything from them.

No shoes and out $100 I ordered very expensive shoes from this company for nursing school. A MONTH after the order my shoes were still not processed or shipped. I'm starting school soon and I still have not received my $100 sneakers. I e-mailed the company and nobody got back to me, I also called several times and was listening to hold music for 30 min after which time it sounded like someone picked up without saying anything and then hung up. You can't even cancel an order on the site without talking to somebody. Now I have no shoes for school and I'm pretty sure I just lost $100 too. I'm wondering if this is even a real company or a scam site that doesn't really have any employees.

Unhappy Customer Ordered a pair of shoes on June 14 for my husband to wear to our son’s wedding. Called three weeks ago to check on them. Assured me they would look into it and call me back. NO CALL. Terrible customer service. Still no shoes and we are leaving in 5 days. I wish I had read these review earlier and I would have never ordered from this company. Now they aren’t answering the phone. NEVER AGAIN.