Horrible service and few service providers They have very few service providers, so you end up spending hours on the phone with them to try to find someone in your area. They often assign me to a provider, only to be told by that plumber, electrician, or appliance repair person either that 1) they don't work in our area and/or 2) that they no longer work with Landmark because they are so difficult to get paid and work for. Landmark often refuses to pay for things that should be covered and is all around a huge headache. Save yourself the time and money and go with another warranty company.

My fridge died the end of May My fridge died the end of May, and the contractor recommended it be replaced. After Landmark finally decided to do that they sent us $500.00 and after a poor review the case was reconsidered by Tiffany Nguyen and now they are sending a check for $699.00 that covers the new fridge we purchased. I feel bad it took a bad review to get what we should have received in the first place.

Awful - avoid at all cost Called for A/C repair on Sunday. The guy came out Monday & said we needed a motor & that he would order it. (I had to beg him to come out). He promised to come on Wednesday to repair - he never came. I called the co & they said he had never requested the part. I cancelled the policy on Thursday. Everyday our high temperature was over 100 degrees. Don’t do business with this company. Their installer lied to me twice.

Landmark Warranty is the worst company… Landmark Warranty is the worst company I Have ever dealt with. I filed a claim for my electrical panel. Landmark sent out their contractor who diagnosed the problem stating some of the breakers were melted and the entire panel needed to be replaced as it was a fire hazard. The contractor submitted a complete report with photos to Landmark same day. Landmark said they required a second opinion, it’s been over a week with no second opinion or resolution. You can’t escalate the issue beyond customer service. They even told me their Contractor Relations dept does not have any phones and can only be reached via email, to which they NEVER respond. Really??! So after 2 weeks I’m dealing with a fire hazard to my home with no resolution or help from Landmark Warranty. NEVER USE THIS COMPANY!!!!! I will file a complaint with the Consumer Business Bureau.

AC out AC out Called landmark about our AC not working, they assigned the claim to DR. Rescue. DR. Rescue took weeks to show up, I stated to Landmark the house is unconformable to be in and we have little children. Landmark approved us for a $200 reimbursement for a portable AC unit (good luck finding one for $200), after submitting my receipt I still have not received that $200 and its been over 2 months. AC is still not fixed properly; DR. Rescue will not update the file. I will not be renewing my policy with Landmark or their sister company American Home shield.