I love my new hearing aids I love my new hearing aids! They're far better than any others I've ever had. The only problem I had was that when they were set up (on zoom) to connect with my phone, somehow all my phone contacts were erased, and it's been difficult to retrieve them. Otherwise, it's been good. Thank you

Wow, exceeded all my expectations The whole experience from start to finish has been amazing and exceeded all my expectations. Not to mention I saved 3,000 compared to what I was quoted by my local hearing aid store. My fitting appointment with Will was outstanding and he was gracious and professional and I appreciated all his suggestions. I would highly recommend Direct Hearing

AMAZING Customer service!!!!!!!!!!!!!! AMAZING Customer service. I was very skeptical at first since I had always dealt with local hearing aid companies. I had ordered and was using the Signia C&G 7IX from one of those local companies. I paid $4200 for the pair. I only had them for two weeks and saw the Direct Hearing website offering them for over $1000 less!. I immediately returned the pair I had just bought and was told that Direct Hearing prices weren't true, and that I would have to pay for every adjustment, and that they were probably a bogus company. NOT TRUE!!!! I ordered them and got them within a week. Direct Hearing immediately responded to my text messages, set up a remote consult, and adjustments. Will Russell was FABULOUS! I was a bit nervous about a remote adjustment, but it went SO SMOOTHLY I will forever use Direct Hearing!

Excellent service Will, the Direct Hearing audiologist was great. Knew what he was doing and ran the entire hearing aid review and update process very professionally. Made the whole process easy. Best decision i have made was to buy from Direct Hearing even though I had some reservations being in Australia. Everything from purchase to adjustment has been great. They do exactly what they say.

Direct Hearing helped me select the… Direct Hearing helped me select the device that was the most comfortable for me. The followup on fine tuning the devices was online and provided crystal clear hearing. William Russell took the time to resolve my hearing requirements. Thanks also to Christine Joest, Trey Ryan and Bobbi Nazworth.