Rachel Montour
CAContacts express is amazing Contacts express is amazing. I ordered the wrong strength and didn't realize until I put my contacts in. I thought maybe they would exchange just the box I didn't open. But they went above and beyond and exchanged both boxes for me. I now have the correct lenses and I am so grateful.
Mary Harvey
GBGreat Experience I have always had great experience with this company and have saved substantially from buying from US companies. On my most recent experience, my prescription was changed before the year was up and I had recently ordered the previous contacts. I called and spoke with Diana and she was amazing and said they would replace my 90 days of contacts with the new prescription free of charge. I was absolutely thrilled with her interaction and with the great policy this company has. I wouldn’t use anyone else.
KATHRYN HARROD
CANice quick service Nice quick service, my only constructive thought would be - to mark the boxes with RIGHT or LEFT. I was able to figure it out but why not just complete the order and follow up with excellent Customer Service.
Myaeee
CAThis is my first time ordering contacts… This is my first time ordering contacts lenses. Contacts Express reach out to me and helped me with every step of my order. The customer service (Tony B.) was honest and helpful, I appreciate it the help. Plus my English is not perfect, they are patient and will explain everything. I’m definitely excited to receive my lenses and try them!
LISA SIERRA
CAThe contacts came quickly and we the… The contacts came quickly and we the correct prescription. Ordering was not as easy, if I go to my order in progress, it keeps adding additional contacts. I had 20 pairs in my cart at one point! I also got a pop-up for free sunglasses which I chose and then they never arrived. Ultimately, the contacts came and were my prescription.