Fabulous customer service! I have been ordering off Contacts Express since 2017 and have never had any issues! I recently placed an order, not realizing I selected the wrong prescription for one of my eyes. I reached out to customer service, and they were SO helpful! Not only were they polite to deal with, but they have also sent out a replacement pack for free!!! I will always recommend Contacts Express to anyone!!! :)

Amazing experience - highly recommend! I made a mistake with my prescription and did not notice until after I received my order. I emailed customer service on a holiday weekend for help. Within two hours, they had a new order prepared and shipped out! Plus a return label emailed to me to send the wrong ones back. A few days later, my correct order arrived and it's exactly what I needed. Also the prices are excellent! As a new customer, I am beyond impressed. Contacts Express is now the only place that I will shop for contact lenses. Highly recommend.

My order arrived in 3 days My order arrived in 3 days. With the first order discount they were much more affordable. I hope that there is a similar incentive next time I need to order. I had also ordered 2 boxes through my optometrist and it took almost 4 days for them to arrive.

Contacts Express - Quality Lenses and Excellent Customer Support Contacts Express, you’ve got top of the line lenses and a great customer service team! Thank you for your correcting my autoship problems, and getting my contacts out so quickly! I really appreciate it and appreciate your patience and support!!

Adam and the customer care team went… Adam and the customer care team went above and beyond to answer my warranty questions about my recent order. Timely and courteous service with a speedy resolution. Would buy from them again and recommend !