Most of the contacts were dried out but… Most of the contacts were dried out but by the time I got to those in the box I had already used pairs so I can’t return. The team dealt with this issues so quickly and efficiently. Thank you

Fabulous customer service! I have been ordering off Contacts Express since 2017 and have never had any issues! I recently placed an order, not realizing I selected the wrong prescription for one of my eyes. I reached out to customer service, and they were SO helpful! Not only were they polite to deal with, but they have also sent out a replacement pack for free!!! I will always recommend Contacts Express to anyone!!! :)

This is my first time ordering contacts… This is my first time ordering contacts lenses. Contacts Express reach out to me and helped me with every step of my order. The customer service (Tony B.) was honest and helpful, I appreciate it the help. Plus my English is not perfect, they are patient and will explain everything. I’m definitely excited to receive my lenses and try them!

My order arrived in 3 days My order arrived in 3 days. With the first order discount they were much more affordable. I hope that there is a similar incentive next time I need to order. I had also ordered 2 boxes through my optometrist and it took almost 4 days for them to arrive.

Excellent service as per usual Although I do not like the price hike on lenses and may not use them any more, the products themselves are excellent, and delivered as usual in a timely manner. I ordered on a Sunday and they were in my hand on Thursday, which is the norm with this company. I also for the first time took advantage of the free sunglasses offer and although they are pretty cheap looking the tint is best I have ever had in sunglasses, wish I'd gotten them before now.