They corrected a mistake on the glasses… They corrected a mistake on the glasses that were sent. they were defected and replaced for free

I can see clearly now! I ordered my glasses after seeing them advertised on Insta, ordered on 09 January they arrived 20 January. Unfortunately my husband took in the package and put it somewhere obscure. I've only just found them today (15 Feb). I emailed Eyekeeper yesterday to find out when they'd be delivered and wondering if I'd bought from a dud business. They replied very swiftly with a photo of my parcel outside my front door so I went in a search and found them! They are great! I'm wearing them now. They feel solid and yet flexible, the colours are bold and the lenses very clear and accurate. I'm so pleased with the purchase and the companies diligent customer service.

Even though cheap, still not worth it. I loved the glasses when they arrived. Nice and chunky like I prefer. But that didn't last long. I've only been wearing them a couple of weeks , you can't tighten the screws because there aren't any. Which seemed like a good idea, but now the arms are floppy and they just slide off. Useless.

When ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.

Customer service is excellent! I had purchased a pair of balancing glasses after LASIK surgery and they ended up breaking at the nose bridge. Eyekeeper was more than glad to replace the pair of glasses. Thank you Eyekeeper. It is much appreciated!