Annie
GBSizing problem? No problem! Had a sizing problem and Eyekeeper solved my problem completely for me. I neglected to notice that the glasses come in different widths and sizes and I guess I got the average size? I needed a smaller size but didn't contact them until I had used the glasses and disposed of all the packaging. They have offered me a partial refund which I will use to purchase a more favourable size. I'm happy! What great customer service!!
Kim
GBA PERFECT FIT My glasses fit perfectly due to the measurements given in the ad! Also, customer service was very helpful with my shipping questions.
Greg
AUWhen ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.
Claire
GBExcellent Customer Service Loved my glasses from Eyekeeper but after a few weeks they broke. However after contacting them and explaining the problem they arranged to send me a replacement pair!!! So happy with the service I received and the speed in which they dealt with the issue. Would highly recommend.
Simon Christie
GBGreat customer service Great customer service, so helpful and fast in dealing with my request. Highly recommend and will be buying again.