Tosin Bash
NGGreat product, Good customer service/correspondence Pretty much as pictured on the website. I got two (2) glasses recently and they are of good quality. I picked a quite simplistic & subtle design blue light blocking glasses (Rimless & Half rim variants) which compliment my face quite alright. Everyone has been admiring its look on my face 😎👍. On the delivery part, it took 30+ working days which I wasn't too happy about but it's prolly due to the shipping distance (from their warehouse to NG). Overall, Great product, Good customer service/correspondence!!!
Harry
GBREALLY DISAPPOINTED On October 3, 2023 I paid in full for a pair of glasses and on October 14 customer service sent me an email stating that the item was out of stock and "We would be more than happy to assist you in finding an alternative style that suits your preferences. Please let us know your preferred style or any specific requirements." I replied that I am not interested in an alternative style and requested a refund. Up to this day a refund has not been processed !!!. I tried to contact Cyxus through email and the phone number listed on the website which is NOT working, as well as their CHAT option on the website where there's never a staff to chat with. That says a lot about this Company, I am furious and disappointed about this issue. They seem to refuse to submit my refund !!!.
Kerstyn Kaziechko
CAReceived the glasses and they are… Received the glasses and they are broken. Screws just fall right out.
BAKHTIYOR
UZGood customer service Customer service is so helpful. First they sent me wrong model then I noticed about it. And they re-sent me. With cyxus glasses enjoy your digital life!
E.D
GBI never got my order I never got my order. I only found out about issues with my order after I reached out numerous times to their customer service. They gave me a bad tracking number and then kept telling me the order arrived which it definitely didn't. I'm sad because I've previously bought from here with no issues and this time it wasn't like that.