James Demchak
GBThe Eargo 7’s Changed my World The Eargo 7’s have made a dramatic improvement in my life. I am close to my one year mark with my Eargo’s!! Considering I started out with a really expensive brand name hearing aid that just required appointment after appointment to try and get right for me, I know what I am talking about. Eargo’s were a breeze to set up and had me hearing better than those $5,500 hearings aids. Thank you so much Eargo for giving me my hearing back. I don’t have to keep asking coworkers or friends to repeat themselves!! Also, the Eargo team has the BEST customer service team I have ever dealt with, hands down!!! Keep up the good work Eargo!!
John Starkey
GBLack of ability to cure App problem I very much liked Eargo 7 when I first bought them, despite having to have three right side earbuds replaced, without charge, since May last year. Eargo have recently updated their app and since then, I am unable to use it. When I go to log in, I am told that I have the wrong password, despite trying several. When I attempted, (several times), to change my password, I keep on being told that they have emailed me another but it never arrives. When I called them, twice now, the ladies were very nice but unable to help. It's been several days now that I can't use my eargos and I'm fed up of this non-treatment. I want to return my eargos, get my money back and look for another hearing aid.
Mrs. J.
GBResponding to all my concerns… Responding to all my concerns graciously and answering all my questions.
PJ Masoner
GBI love my Eargo 7 hearing aids I love my Eargo 7 hearing aids. They are everything as advertised. They are small, provide clarity and change volume automatically based on the environment. They have eased my hearing loss and changed my life. I have used other hearing aids and these are far superior. I highly recommend the Eargo 7 and the service and support Eargo staff provides and also available remotely. Judy M.
customer
GBI'm very pleased I'm very pleased. I'm actually surprised at how well they work. I expected improved hearing, but the directional aspect of the sounds is the eye-opener. I'm having no issues with charging or length of time they hold a charge. The continued follow-up by the staff and emails is icing on the cake.