Excellent Customer service I had a pair of prescription sunglasses made. I received them, but found out that Befitting is not accepted by my insurance. The web site said it was (and still says it is). They only accept my insurance for contacts. So I had to send the glasses back. The return process was easy. The customer service was outstanding. Refund was very quick. If my insurance was accepted I would buy here again. Be sure to double check...maybe a phone call is merited.

My original order took well over a… My original order took well over a month to be fulfilled, and they kept making excuses about 'supply issues'. They said they would refund $50 back to my account, but I have yet to see one penny back from this company in light of the terrible customer service. Avoid this company! UPDATE...I received a response from Befitting asking me to contact them about my concern...but the problem is that I've been in contact with multiple customer service reps from the company and have still not received the promised refund. What do I do now, Befitting?!?

Had issues with glasses that were…. Had issues with glasses that were defects from the manufacture. Befitting has been amazing addressing and fixing the problems, I highly recommend and trust,

Delayed delivery and their system… Delayed delivery and their system doesn't recognize whether an insurance policy provides one or two frames per year if an exiting order is in progress. Spoke to one of customer presentative and all I was advised is to cancel my second order but they mentioned that i can get 30% off but not open to discuss about the numbers/balance that I need to pay after that discount. I am never going to back befitting.

My first time ordering sunglasses… My first time ordering sunglasses online. Kinda hesitant but did it anyway. No regrets. My Betsy Johnson sunglasses are adorable. Really happy with them! I was in no hurry to receive them which took over two weeks.