This was my first time ordering glasses… This was my first time ordering glasses online, I was pleasantly surprised buy the greatest customer service experience. My service representative was Sue, she took care of all of my issues, with patience and caring. I’m not tech savvy, but she walked me through everything via emails. This is a great company, no hassles. Sincerely, Jerry

Great service Great service, friendly staff, thanks for your efforts…love my new glasses, exactly as I ordered!

Wonderful to deal with from beginning to end… I needed to return my prescription sunglasses after I received them. I contacted customer service and they were EXCEPTIONAL through the return process. I was able to return the glasses and my account was credited back immediately. They also contacted my vision insurance to reinstate the benefits used. I have used Befitting in the past and will most certainly return when I look to purchase my next pair of glasses. I highly recommended for the quality, the selection, the speed of service, and their customer service. Thank you!!!

My original order took well over a… My original order took well over a month to be fulfilled, and they kept making excuses about 'supply issues'. They said they would refund $50 back to my account, but I have yet to see one penny back from this company in light of the terrible customer service. Avoid this company! UPDATE...I received a response from Befitting asking me to contact them about my concern...but the problem is that I've been in contact with multiple customer service reps from the company and have still not received the promised refund. What do I do now, Befitting?!?

People on here complaining about the… People on here complaining about the wait time has me shaking my head. I mean really, you are ordering online! There's no guarantee how long it will take, not to mention they still have to make make your lenses. If you you need your glasses in a hurry then go to an actual store and order them. Lucky for me I can live without glasses, have a very low prescription. My daughter who has a very high prescription would never order glasses online. People with no common sense writing bad reviews on a good company.