Marianna
GBNever got my glasses Never got my glasses, never got a response back, had to deal with my credit card. Horrible customer service P.S. nobody ever contacted me with any solution since January. I had to resolve this issue through my credit card. I waited for a month! I left followed up messages, and nothing!
Ronald Ross
GBI live out of state and contacted… I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able to get the extended sale price for the frames , which are high end , and typically. can cost almost 1 thousand…I got them for $350…thanks to Nancy. Holla at her…❤️✌🏾
Joan Henehan
GBCustomer Service is Paramount I ordered some hard-to-get (old stock) frames from the store in Century City, Los Angeles but was told a week later that the order had to be cancelled because the frames were discovered to be damaged. My refund was made immediately and I received a telephone call with the details of the cancellation. I greatly appreciate the excellent customer service that was rendered in finding the frames, placing the order and in the subsequent follow-up. Though I'm disappointed not to have the frames, I'll do business with this store again because of their attention and professionalism! Special thanks to Eric at that shop.
cortney
GB100% satisfied Didn’t have to wait long for my Cartier’s to be delivered and were brand new in beautiful packaging. Highly satisfied! Thank you Designer Eyes! I will definitely do business with you again 🙂
Jun Guerra
GBExcellent service and product knowledge… Excellent service and product knowledge on their Dita line. I’m very happy with their service and great prices! I highly recommend anyone who would like to purchase designer sunglasses from them. I would also like to thank Kiara C. from their customer service department very pleasant and knowledgeable!