Gareth Parry
GBTotally wrong prescription, when they finally arrived Update! Glasses finally arrived. However, this was not good news as none of the 4 pairs I bought are the right prescription, despite the glasses being marked up as the right prescription. Not even close and are impossible to use. Another disappointed customer. Don't seem to deliver unless you check the tracking app, and in order to do that , you have to give them access to everything on your phone. Very dodgy. Do not use. I have written off the money I sent them, as the only way to contact them, again, requires they have access to everything.
Lauralee Bowie
AUThank you Eyekeeper Thank you Eyekeeper! Thank you for your timely manner in shipping my 5 pairs of reading glasses! They’re so much better than imagined from ordering them from photographs! Canada Post delivered them to the wrong post address, I contacted you and could not believe your timely response of the steps to take! They were delivered the next morning! Thank you for your due diligence! I have worn my glasses and everyone loved them and wants to know where I got them! I will continue to promote your fantastic products! Thank you! Very happy customer, LAuralee Bowie
m00se
GBI emailed EyeKeeper customer support… I emailed EyeKeeper customer support asking if a pair of clip on sunglasses that broke had a warranty or could I still purchase another pair. The support team has been so nice and professional. They do stand by their product. They sent me a free pair at no cost.
Esther
GBI had an issue with one pair of glasses… I had an issue with one pair of glasses and straight away the company resolved the problem without any hesitation and a new pair arrived in no time. It’s very rare to have a company respond so quickly and I’m very grateful for that 👏I would recommend this company to anyone, in fact I have to a couple of friends.
Alice Childs
GB8 days ago I placed an order 8 days ago I placed an order. Emailed me a shipping number but nothing since. Emailed their customer service asking for an update. No response. Will be contacting the bank to reverse the charge very soon. Not impressed!!!!