CYNTHIA MARTINEZ
GBThe glasses didn't fit I just had great customer service. I had 5 pairs of reading glasses I ordered and I contacted Eyekeeper because they did not fit my head and felt like they would fall off my nose. They were screwless. Eyekeeper recommended glasses with screws and I accepted the change. They shipped me another set free of charge. Several customer service reps were involved in the emails we engaged in, they were all nice and professional. The new pairs fit me just right and I am very happy. I will always buy my glasses from Eyekeeper.
Lauralee Bowie
AUThank you Eyekeeper Thank you Eyekeeper! Thank you for your timely manner in shipping my 5 pairs of reading glasses! They’re so much better than imagined from ordering them from photographs! Canada Post delivered them to the wrong post address, I contacted you and could not believe your timely response of the steps to take! They were delivered the next morning! Thank you for your due diligence! I have worn my glasses and everyone loved them and wants to know where I got them! I will continue to promote your fantastic products! Thank you! Very happy customer, LAuralee Bowie
TAY YC
SGTR90 Polarized Bifocal Reading Sunglasses TH6145PGSG × 1 Before my purchase, I made enquires via email, and was almost immediately receives replies. even when I further make enquires, similarly was answered immediately. after I made the purchase, it was delivered ahead of time line. after using the sunglasses for a few days, I find it a little too tight fitting. when I inform via email about it, was offered a discount of 50%. Truely a satisfying experience.
Regina
GBEyekeeper Unscrupulous Company One star... ease of ordering. Product not as advertised. Lenses do not transition and frames crooked. Opted to return the glasses. Post office was unable to issue a return label because the address provided does not exist! Shipping would have been only $1.99! Forced to go with option accepting a 30%refund. Full refund claim minus shipping is very misleading. Eye glasses are in the rubbish where the product belongs. Beware this company has unscrupulous tactics.
Julie Hogan
IEExcellent experience with Eyekeepers Excellent experience with Eyekeepers. I love the choice of trendy frames. Lenses are good quality, believe me, these glasses have been thrown around everywhere! I haven't even scratched them yet! Will DEFINITELY be placing another order soon.