The aids were only sound amplifiers The aids were only sound amplifiers. Could not hear voices clearly. Tried to return in the 45 day trial period but was told it started from the date of purchase not date of delivery. I missed return date by 2 days and didn't even have use of them. Would not last all day on a charge.

Valentine's Day I was able to hear my sweetheart whisper I love you even when someone says I love you if it has to be shouted it certainly doesn't sound very romantic.

Bought for my father Bought for my father. He is very impressed with them. Trying to get ahold of someone is another story. The telephone number on the website rings busy or isn’t answered. The telephone number provided in a response on one of these reviews is a no go as well. So needless to say. Horrible customer service. Good luck trying to get ahold of someone within your 45 day timeframe for returns.

Very disappointed I bought the Luna… Very disappointed I bought the Luna hearing aids for my step father we charged them as instructed on the directions now they are only staying charged for 5 mins..I emailed like I was instructed to and still have not got a email back for my return..my 45 days will be up in 2 days beyond frustrated..the customer support number never works..so now I'll be contacting my credit company and get a charge back

Ordered the hearing amplifiers from… Ordered the hearing amplifiers from this company for my 91 year old mother. They said the order would 3 to 5 days, and we got them within the 5 days. Package was intact, I opened the box inside the box, read the directions I charged them for 4 hours and guess what, they were charged in 4 hours, I click the volume up, and she said they work perfect. So this is why I give 5 stars, I really hope they last for awhile.