Completely horrific. I never write reviews, good or bad but this company is awful. They do not answer the phone. You could hold with music for days. After finally getting them to change my order from 2 boxes to 4 via about 20 emails and paying for 4 they sent me only 2. I do not know why I keep dealing with them year after year for 3 of us in this family that wear contacts. This is it. Done, never again after I get this problem resolved. Buyer beware I have been enduring this service for 4+ years. Sometimes saving a little is just not worth the hastle and this I wil never endure this again.

Horrible service. Horrible service. Just as I said. They neither ship nor bother to tell you why. You can call them a dozen of times, no response, they are always busy with "other customers" I am about to chargeback them if they keep me dry another week. Bottom line, keep away of them."

No real customer service-no lenses in stock Do not buy from webeyestore. Their website indicates lenses in stock but I do not think they have any or many. Instead, they most likely take your order and then try to obtain the lenses and reship. Meanwhile, I got an email saying that the lenses had shipped almost immediately and another one saying that the lenses were on backorder. Both could not be correct. I had ordered two different types of lenses from two manufacturers but they could not tell me which lens(es) were actually on backorder. Calling their customer service you get the same phony--literally--recording that makes it sound like you are waiting for a rep, but in my experience no one picks up and they put you on voicemail, then hang up on you. Completely bogus customer service. As noted by others, you cannot actually cancel your order online. My take on the 5 star reviews is that they may well have been written by the owners. Read them carefully.

Took money from Pay Pal account, never delivered I ordered contact solution in August 2016, and money was deducted from my PayPal account immediately. I never received anything. For two weeks I have called the company, left messages on their website, and send e-mail to the address on my order confirmation. They do not return calls, emails, or messages of any kind. I have contacted PayPal, and hopefully they can help me get a refund.

Advertised FALSE rebate on contacts Avoid this company online! They advertise rebates on their contacts but the only way to get the rebate is to see a specific eye doc in Ny!