Shop elsewhere, still waiting on order after 4 months. Apparental its in the mail? Customer service is non existent. They will happily take your money and then provide no service at all when your order doesn't show up. If they ever do get back to your enquiries as to why your order hasn't arrive (for every 7 times you either email, call or web chat you get a response once) they will tell you its still in the mail. Seriously after 4 months they won't ever arrive. No refunds or care in the world.

This company deserves 0 star rating or negative since they're horrible I should have trusted all the negative reviews and NOT place an order but I gave them the benefit of doubt, what a mistake!! No customer service, no one returns calls or messages, they change your order without notifying you! This is an ophthalmology business and I almost wanted to start ordering contact lenses from them, luckily I didn't. will never do business with them anymore.

Bad Experience Enough waiting for delivery after 12 days. Putting in cxl request with credit card today. Not worth the headache !

Horrible!!! Horrible!!!! Manager stated the lenses were on back order when actually they are a special order. I called the manufacturer myself and the lenses are not on back order..Extremely rude!!!!! They take money and do not even process the order. I have searched the web and 99 per cent of the reviews are negative!! They need to be shut down. Class action lawsuit is needed!!!

SCAM!!! Worst online shopping experience- no customer service available I've been dealing with this awful company now since the first week of October when i placed my order for daily lenses, it is now January 5th, 2012. They were back ordered and then shipped out without providing me any tracking number or notification that they were being sent out. Not only that but i provided a prescription from a new doctor and they still contacted a my old one after many emails asking them not to. Long story short- My package got lost, they wont refund my money or send out new packages, maybe every 3 weeks after emailing and calling non-stop they might send me an email but nothing is ever resolved. I do not trust this company and ask you not to put yourself through so much aggravation- as far as I'm concerned this company is a scam- interested in only collecting money. they wont help you, they wont refund you and don't care if you ever receive your contact lenses.