Really disappointed with customer service … Really disappointed with customer service. As someone who spends thousands of dollars with Makesy, I’m frustrated. I made an order on April 16, after seeing no movement on April 24 I emailed. Their response was if the order hasn’t been fulfilled after 7 days they would expedite shipping. I said it’s been well over 7 days. And they responded 7 business days. So of course the next day the order is updated fulfilled so they can avoid expedited shipping. Why not just offer it when a loyal customer is requesting it when I’ve spent $1000 this month?

Item came a day earlier than expected… Item came a day earlier than expected and packaged in its own little box (not the shipping box). It almost looked like a little necklace gift box--which is perfect because I bought it as a gift (one of those long, electric lighters for my BFF who LOVES candles lol). My only qualm is that whoever packaged it sent literally 10 Makesy cards (they weren't any promotion, just a heads up about rebranding). I felt that was incredibly wasteful. I appreciated the one, but at then end of the day they want to the trash bin. That's marketing materials thrown away. Just think that's something for y'all to consider. Other than that, I love the speed and it was packaged in such a way that it likely didn't even move in transit. Love it! Thank you guys!!

I just shopped for the first time with… I just shopped for the first time with them, it’s not an overwhelming site with hundreds of items but just the perfect ones, no reloads, popping offers and chat services at every selection, it’s quite simple and of good quality. So far, I’m content with my choices and can’t wait for these items to be delivered. Thank you.

Simply amazing … I have been ordering from Wooden Wick Co for almost a year now and I couldn’t be happier with everything that the have to offer!!! Amazing quality products, eco friendly and lets not forget about FREE SHIPPING,PROMOTIONS AND DEALS!!! If you want amazing company that makes your costumers asking for more look no more WOODEN WICK CO is your place!!!

Highly recommend WoodenWick products are top notch. We love the quality and aesthetic. The customer service team is excellent. Anytime we've reached out, they respond quickly and resolve it. They often have insane sales which small businesses appreciate! Our first choice is always WW.