Solution Fixed! Ordered some wax and vessels 3 weeks ago. Asked for an update and got a response immediately. TWW team put a rush on my order, (been waiting for 3 weeks) and it finally arrived. However somewhere in the mix the mail carrier lost half the order. They resolved that issue promptly as well. To say the least, I will continue doing business with TWW family, as they always get to back you, are always polite and helpful, and always got your back! Thanks team.

Love The Wooden Wick Co! Love The Wooden Wick Co! All their products are amazing & high quality! The always come up w/ new ideas including DIY kits for us small business owners to try, which I absolutely love! I just wish you guys had local pick up available hopefully soon! 💙

Excellent Company and customer service I'd never had a bad experience with Wooden Wick except for 1 delayed order, but they replied to my messages in timely manner and I got my packaged after couple of days. I love their Maker Perks program as well and of course the free shipping! If you're looking for high-quality and eco-conscious materials, Wooden Wick is the right one for you!

Awesome Team Builder Activity- Beautiful Experience We did this activity for a team builder and it was an absolutely wonderful experience! Cindi was a fabulous and FUN instructor, who made sure to connect with us and connect us, and instill a love of this craft that I know many of us are excited to try again! I also have to say the quality, branding, and astatic of this candle kit can't be matched! It got us so excited from the moment it arrived!

Highly recommend WoodenWick products are top notch. We love the quality and aesthetic. The customer service team is excellent. Anytime we've reached out, they respond quickly and resolve it. They often have insane sales which small businesses appreciate! Our first choice is always WW.