Responsive and easy to deal with Customer care is always eager and on point. Requests are fulfilled in timely matter. A complaint I have is that reports can't be exported into Excel or csv, but otherwise all is fine. Very cost efficient.

Outstanding personal service!! Having used both Paychex and ADP in the past, I can honestly say that Zuma is the best. While their website may not be as intuitive as the big guys, I only need to call/email my dedicated rep for instant answers. No pressing buttons, listening to automated responses, or being kept on hold endlessly -- I get the SAME REAL PERSON each time I call. 5 big stars for Zuma!

The staff st Zuma go above and beyond The staff at Zuma go above and beyond. Highly recommend.

Couldn't ask for better quality service from a payroll company! I work directly with Gina and Alisa on a weekly basis. Besides the professionalism they both always display, they both always have a friendly, comforting demeanor as well that makes you feel at ease. I can always call and ask either one of them any question and they always have an answer or would get back to me with an answer. I couldn't ask for a better payroll team! Lori Treetastic Inc.

Zuma Review Since we switched over to Zuma, I have nothing to say but great things. They did everything they promised. Whenever I have a problem Alisa is always there to help guide me thru it. We were tired of calling 800 numbers in other payroll companies and talking to people who we didn't know us or our company. They are an awesome payroll company to work with. Would highly recommend them to everyone.