Tina K.
GBawesome company to work with! I have been dealing with Alisa for about 5 years now and I have had nothing but an awesome experience. She always makes immediate time for me if I have an issue, which isn't often because Zuma has a very simple program to work with. My payroll is processed and delivered every week without a hitch. I can trust and depend on Alisa to make sure everything is done correctly. I have worked with Paychex and ADP and there is no comparison to how simple and easy Zuma makes everything. Thanks again to a great company!
Christina B.
GBOutstanding personal service!! Having used both Paychex and ADP in the past, I can honestly say that Zuma is the best. While their website may not be as intuitive as the big guys, I only need to call/email my dedicated rep for instant answers. No pressing buttons, listening to automated responses, or being kept on hold endlessly -- I get the SAME REAL PERSON each time I call. 5 big stars for Zuma!
Joanie
GBExcellent experience I have worked with a few payroll companies. Zuma payroll has been an amazing experience. The person who handles our payroll is very accommodating and helpful. From the beginning she has explained everything in full, and has helped me along the way. I would highly recommend her and the company.
BOBBIE J.
GBResponsive and easy to deal with Customer care is always eager and on point. Requests are fulfilled in timely matter. A complaint I have is that reports can't be exported into Excel or csv, but otherwise all is fine. Very cost efficient.
Paul Licht
GBExcellent Change in Payroll Company We recently changed payroll companies to process our payroll. Zuma has been extremely helpful and reliable and has offered considerable enhancements and features above our previous company at a much lower cost. If you're in the market for a new payroll service, I would highly recommend using Zuma.