I purchased a 906 etching press several… I purchased a 906 etching press several months ago and it was a great little press with one problem. The blankets would pull to one side after several pulls and I would then have to reset. I kept trying to adjust the tension and ended up with a damaged turn screw. Spoke with tana this morning and she has issued me a return label and will be sending a new press first so I can use shipping box to return the damaged press. This is terrific customer service. Tana you’re the best

Blick's Art Supplies is fabulous! Unfortunately there is no Dick Blick's store near me, so I work with them via online orders. I've been ordering from them for almost six years and found them consistently excellent in price, quality of product, and superb customer service. After dozens of orders I've had exactly ONE order that wasn't correct--and that one was immediately fixed when I contacted customer service. Blick's has some of the best online customer service out there. It's my go-to place for art supplies of all kinds.

Great service great prices great selection When you order long enough from the same place things are bound to happen. In my case, good things because they always go the extra mile to implement customer feedback, and I just want the folks at Blick to know that I noticed the improvement to packing their simplon frames. Great job guys!

I ordered some premium stretcher and… I ordered some premium stretcher and crossbars from Blicks and they emailed me because my order did not add up. Come to find out I ordered the wrong size crossbars for my order and they caught it, and corrected it. Their emails to me where prompt, within the day, and I really appreciate the extra help they gave me on my questions and my order.

STAY AWAY--- NOT WORTH THE HASTLE!!! As per just about every other review... minutes from receiving my package via the slowest method in existence.. annnnd it's DAMAGED. Now I will have to wait for the whole thing to go through whatever process that will take probably another 3-4 weeks to get sorted. GOD I HATE YOU DICK BLICK