Helena
GBGreat service great prices great selection When you order long enough from the same place things are bound to happen. In my case, good things because they always go the extra mile to implement customer feedback, and I just want the folks at Blick to know that I noticed the improvement to packing their simplon frames. Great job guys!
aleece
GBGreat Customer Service I placed my online order shortly after the holidays, so a couple of items were back-ordered, but everything else arrived about a week later. One item was missing from my order and when I emailed Customer Service about it they responded promptly. Not only did a real person respond (a rarity these days), but she was also friendly and informative. Overall, great customer service! :)
Eileen
GBThey ship via the slowest possible… They ship via the slowest possible method, despite charging for shipping. Their shipping page makes it look like they ship via FedEx Home. Nope, SmartPost which is absolutely the worst method. The likelihood of a package being lost or delayed for weeks is very high. Don’t order any that you actually need from here.
Kriste Cillay
GBI purchased a 906 etching press several… I purchased a 906 etching press several months ago and it was a great little press with one problem. The blankets would pull to one side after several pulls and I would then have to reset. I kept trying to adjust the tension and ended up with a damaged turn screw. Spoke with tana this morning and she has issued me a return label and will be sending a new press first so I can use shipping box to return the damaged press. This is terrific customer service. Tana you’re the best
billybobray
GBAlways excellent service at Blick Art Supplies I have ordered from Blick Art Materials many times in the past and always received great customer service and great products, plus their prices were usually the best anywhere! I can't understand all the negative reviews here on trust pilot website compared to the positive reviews. Maybe this is just a site where people come to complain about stuff!