Really bad customer service The box itself looks super nice, but the cable was defective. (Probably already happened during shipping) So I wasn't able to use the box to its full extent. When I asked if I could get a new box sent or if I could get my money back, I got a strict no. They are not aware of any guilt and pack everything with the greatest care. I then asked if I could at least have a new cable so that I could repair it myself. That too was rejected. So I paid almost 40€ for a non-functioning box. Customer service is really a disaster. The website also advertises a 30-day money-back guarantee, which is absolutely not true

Professional Fast Eye Catching Website is easy to navigate when searching for certain characters. Shipping is fast and professionally packaged. I got both wired and battery powered option. They function the same with remote control so if you don't plan to move them you can save money choosing wired.

This Company is still at the beginning But with a lot of Potential This Company is still at the beginning so you order can take Some Time But it will come. The quality ist realy good and they look fantastic. I tried to contact Someone but not because of an Probleme, I just asked a question about there products and was confronted with pure kindness. If you have worries because of your order you can take contact with the Support or the Instagram acc @kyotoboxu and maybe with @kyotoboxman. I can say you can Trust kyotobox.eu with 5 Stars and you need no worries.

Pretty lengthy shipping time even for… Pretty lengthy shipping time even for express shipping but it’s arrived in good condition :) also slightly different color then what is advertised on photos of product on website but still looks cool 👍🏻

Awesome! Delivery arrived at the expected date and in perfect condition. The designs look awesome and fit perfectly any setup! I will definetly order more in the future