Attention à l'arnaque Attention à l'arnaque, adresse de support introuvable. J'ai commandé une box et je ne l'ai jamais reçu. La raison est simple : il passe par un prestataire ColiColi qui vole les colis (je vous invite à lire les avis sur ce site), de plus le colis provenait de Chine. Un peu cher pour un produit chinois qui n'arrivera jamais chez vous. Bien évidemment, le service support de Kyotobox n'a jamais répondu. La livraison provenait de Chine Je vous invite à ne rien commander sur ce site au risque de perdre votre argent. Beware of the scam, support address not found. I ordered a box and never received it. The reason is simple: it goes through a ColiColi service provider who steals the packages (I invite you to read the reviews on this site), moreover the package came from China. A little expensive for a Chinese product that will never arrive at your place. Of course, the support service of Kyotobox never answered. I invite you not to order anything on this site at the risk of losing your money.

Overall a good experience but wire too short Overall a good experience, told me the product would come within 8-14 and came after 8 days. Good quality, however, I think cord for the box too short very few places I can put since I need a plug pretty close to it.

Awesome! Delivery arrived at the expected date and in perfect condition. The designs look awesome and fit perfectly any setup! I will definetly order more in the future

Really bad customer service The box itself looks super nice, but the cable was defective. (Probably already happened during shipping) So I wasn't able to use the box to its full extent. When I asked if I could get a new box sent or if I could get my money back, I got a strict no. They are not aware of any guilt and pack everything with the greatest care. I then asked if I could at least have a new cable so that I could repair it myself. That too was rejected. So I paid almost 40€ for a non-functioning box. Customer service is really a disaster. The website also advertises a 30-day money-back guarantee, which is absolutely not true

This Company is still at the beginning But with a lot of Potential This Company is still at the beginning so you order can take Some Time But it will come. The quality ist realy good and they look fantastic. I tried to contact Someone but not because of an Probleme, I just asked a question about there products and was confronted with pure kindness. If you have worries because of your order you can take contact with the Support or the Instagram acc @kyotoboxu and maybe with @kyotoboxman. I can say you can Trust kyotobox.eu with 5 Stars and you need no worries.