A quality product and a quality company… I was so pleased with my 1st purchase of calming dog bed with removable cover that I order another. Unfortunately I did not order the bed with a removable cover and was very disappointed. I contacted the company regarding a return and they offered me a very acceptable compromise. The service was prompt and the product of high quality.

Bed for Ben I am not entirely sure if this is the correct trust pilot for Buddies Pet Shop, as it is a different link and name is different however, it was what I could find to share my purchasing experience. I bought a dog bed from Buddies Pet Shop for our Ben because he kept on sleeping on our bed. I got the bigger size so he could grow into it. The second I took this out of the packaging, my dog ripped it out of my hands and slept in it. He refuses to sleep on my bed anymore :). He loves this bed more than he loves me 😢. It’s so nice and soft and comfy!

I have ordered a calming pet bed and… I have ordered a calming pet bed and was very disappointed when it arrived. The bed has very flimsy stuffing in the bottom of the bed. I have requested a refund and was asked to send photos of their product. Have sent the photos and now they are ignoring my emails about a refund. My gut is telling me I won't get the refund, after reading the reviews here. The product looks nothing like what's on their website. I have a 12yr old female that was suppose to get a comfortable bed and what I have received is not the case. Avoid don't waste your money. Wish I had seen these review before I purchased the bed.

Bed arrived Bed arrived , not a lot of padding for the cost .unsatisfied customer have tired to reach them and they have never responded back . Took a few weeks to arrive . Don’t order From them to

This review is for Buddies Pet Shop This review is for Buddies Pet Shop, not Buddy Pet Shop. We ordered a harness and bed for our dog and was very happy with the service and product received. The harness is great, the personalised tag very cute and the bed is very much appreciated by our lab. Very soft and plush. We had entered our address incorrectly and the service team contacted us when they noticed that the tracking had frozen. Which was very helpful so that we could fix this and still receive the items within an acceptable time frame. Will definitely shop here again.