This review is for Buddies Pet Shop This review is for Buddies Pet Shop, not Buddy Pet Shop. We ordered a harness and bed for our dog and was very happy with the service and product received. The harness is great, the personalised tag very cute and the bed is very much appreciated by our lab. Very soft and plush. We had entered our address incorrectly and the service team contacted us when they noticed that the tracking had frozen. Which was very helpful so that we could fix this and still receive the items within an acceptable time frame. Will definitely shop here again.

Lisa Florence We also ordered the calming pet bed for our elderly dog. What a waste of money, very poor quality and flimsy hardly any padding on the base of the bed. Avoid this site at all costs, terrible customer service. Unhelpful when trying to return the product and have strung things out so it ends up being too late to return the item. The bed came from within the UK but they want it returned to Australia!!

A quality product and a quality company… I was so pleased with my 1st purchase of calming dog bed with removable cover that I order another. Unfortunately I did not order the bed with a removable cover and was very disappointed. I contacted the company regarding a return and they offered me a very acceptable compromise. The service was prompt and the product of high quality.