Lisa Florence We also ordered the calming pet bed for our elderly dog. What a waste of money, very poor quality and flimsy hardly any padding on the base of the bed. Avoid this site at all costs, terrible customer service. Unhelpful when trying to return the product and have strung things out so it ends up being too late to return the item. The bed came from within the UK but they want it returned to Australia!!

This store will not help if you have… This store will not help if you have any issues with an order. My item shipped from China even though the address they share is Cheyenne. They delivered only 1 item from the 2 pet beds I ordered and they kept $52. Buyer Beware

I have ordered a calming pet bed and… I have ordered a calming pet bed and was very disappointed when it arrived. The bed has very flimsy stuffing in the bottom of the bed. I have requested a refund and was asked to send photos of their product. Have sent the photos and now they are ignoring my emails about a refund. My gut is telling me I won't get the refund, after reading the reviews here. The product looks nothing like what's on their website. I have a 12yr old female that was suppose to get a comfortable bed and what I have received is not the case. Avoid don't waste your money. Wish I had seen these review before I purchased the bed.

This review is for Buddies Pet Shop This review is for Buddies Pet Shop, not Buddy Pet Shop. We ordered a harness and bed for our dog and was very happy with the service and product received. The harness is great, the personalised tag very cute and the bed is very much appreciated by our lab. Very soft and plush. We had entered our address incorrectly and the service team contacted us when they noticed that the tracking had frozen. Which was very helpful so that we could fix this and still receive the items within an acceptable time frame. Will definitely shop here again.

Fantastic products and amazing service Fantastic products and amazing service! When I did have an issue with a zipper on one of the beds we ordered, the staff were extremely prompt in helping out, friendly and bent over backwards to assist. Our pet loves his bed, it's excellent quality. I'll repurchase from Buddy Pet Shop next time we need a bed without hesitation.