I received products that I didn't …order. I received products that I didn't order. Wasn't a user friendly return process. Did really enjoy the Christmas cards, there were no problems with that part of the order. I'm still waiting for confirmation from Lang that they received my returns and that I received full refund including shipping and handling. That process is taking longer than I would like.

I am a long time Lang customer and love … I am a long time Lang customer and love their products. I have never had a problem before. My recent order was shipped timely, however, upon opening I found I had received someone else's order. I called immediately as I had ordered a gift for my daughter's birthday. I was told since it was the end of the day and they would be closing soon I would be called the next day. I wasn't. I called the following day and was told they had shipped my order which I did finally receive 12 days later. I will continue being a Lang customer however I will never assume ordering a gift 2 weeks before needing it will be sufficient.

I placed an order for 2 calendars on … I placed an order for 2 calendars on December 6th with free shipping and was told my order was placed yet no confirmation that my order was shipped. My credit was charged for the calendars and I sent a message to Lang service but have not received a response. I am going to have to go purchase calendars for 2018 and hope they have the ones in stock we initially ordered. I will be putting a dispute on my credit card as I have not received any shipment or explanation.

Terrible The product I wanted was not available although the website allowed me to put it into the cart. Eventually I purchased another product which is satisfactory. It arrived as promised. Your shipping costs are ridiculously high. Then, after I ordered, you sent an offer of a price reduction and free shipping which would have reduced my overall cost by about 50%. Overall cost of $26 for a calendar is exorbitant. I will not be buying from you again.

I have emailed several times in regards … I have emailed several times in regards to not being able to get the free wallpapers with the code provided in Calendar, keeps telling me invalid. I also see in customer comments that I am not the only one. I have bought Lang for several years now but the lack of customer service will make me never buy another one !!!!!!!!