I ordered a calendar around 12/10/2020 I ordered a calendar around 12/10/2020. The charge of $19.58 was taken from my checking account on 12/10/20. When I hadn't received after 3+ weeks I called Lang to report this. I made 2 calls on different days,was on hold for over 1 hour each time. When my call was answered the clerks were not willing to satisfy the item I paid for that I never received. As of today 1/18/2021 I have not received what I paid for or received any communication from Lang.

Customer Service Run Around Lasted Two Months I purchased a calendar two months ago for 2018. It boasted that there would be digital files of the images included. I attempted to redeem and the code included was invalid. Thats ok, these things happen. I reached out to customer service multiple times. Each time I was told something different as to why it wouldn't work and that it would be addressed. It never was and I stopped receiving responses to my correspondences. Ultimately I reached out to them via social media and my issue was corrected within an hour. Too bad that couldn't have happened 2 months ago.

2 Strikes This is 2nd year in a row that I didn’t get the calendar that I ordered. Last year was “out of stock” after order was placed and was deleted without an option to order something else instead. This year order was placed and received. However quantity of calendars received did not match the packing list. By the time I realized the error the calendar I wanted was unavailable. Disappointed.

I placed an order for 2 calendars on … I placed an order for 2 calendars on December 6th with free shipping and was told my order was placed yet no confirmation that my order was shipped. My credit was charged for the calendars and I sent a message to Lang service but have not received a response. I am going to have to go purchase calendars for 2018 and hope they have the ones in stock we initially ordered. I will be putting a dispute on my credit card as I have not received any shipment or explanation.

Digital Wallpaper Love the physical calendars but for the third time now I've not been able to successfully download the digital calendar at all. Extremely frustrating. I have a link that doesn't work and when I go the long way to add the digital wallpaper to my cart it won't recognize the code in the promotion/coupon code field.