scam firm I ordered a rug in february, (latch hook) they sent me some sort of jigsaw worth a fraction of the price, i have been fighting it and getting nowhere, they said i could keep the jigsaw and they would refund $12 which is around £9 I have turned that down as i paid them just over £50.00 not impressed, do not order from this company

I purchased this to have a craft to do… I purchased this to have a craft to do while my mom was in surgery and recovering. This was a relaxing thing to do. As a first timer since I was young to complete a latch hook kit, I must say it was fine for a beginner. It's truly a cute pillow and the backing is super soft. The size makes a very nice throw pillow. All in all I would totally recommend it.

Great quality kits! On my 4 kit for Xmas! Turned out beautifully! Their pillows are nicely finished that’s why a little high $$$! Yarn is super soft also! Only complaint is they have wrong size hook for 4 ply yarn! Small hook is for baby yarn! Been doing Latch hook for 40 years so had bigger hook! Took about 3weeks to come but nicely packaged! Luv this company! MERRY CHRISTMAS

This is a scam for sure. This is a scam for sure.. been a week. There is no tracking number, I contacted them, I told them I wanted a refund.. they are refusing and telling me wait alittle longer.. do not order from them.. you should never refuse your customer a refund..

Automatic responses from customer service Ordered a carpet. It took ages to be delivered without any shipping information. When it arrived it was nothing like the pictures, very cheaply made and was missing the anti-slip surface that was advertised. After multiple mails to the customer service I always get the same prewritten texts about the delivery. They completely ignore what I am writing and just answer nonsense. Never again.