scam firm I ordered a rug in february, (latch hook) they sent me some sort of jigsaw worth a fraction of the price, i have been fighting it and getting nowhere, they said i could keep the jigsaw and they would refund $12 which is around £9 I have turned that down as i paid them just over £50.00 not impressed, do not order from this company

Easy pillows I ordered 3 pillow kits. I received all of them. The latch material is already sewed to a satin backing. It has a zipper. When you finish the latching, you buy a 16 x 16 inch pillow stuffing and insert through zipper, zip up and fluff. Great pillow kits.

I would never deal with this company… I would never deal with this company again. I ordered a latch hook kit early in February as a gift for mid March. Tracking information was impossible. I kept in constant contact with them via email hearing every time that it was shipped. Nothing to indicate that it was. After asking for a refund by the end of March, I was told yet again that it was shipped, so no refund. Well it FINALLY arrived, poorly packaged, with loose yarn, the wrong color yarn and in one case yarn that was obviously left over from some other project and was too small to use properly. No, I will never deal with this company again!

I purchased this to have a craft to do… I purchased this to have a craft to do while my mom was in surgery and recovering. This was a relaxing thing to do. As a first timer since I was young to complete a latch hook kit, I must say it was fine for a beginner. It's truly a cute pillow and the backing is super soft. The size makes a very nice throw pillow. All in all I would totally recommend it.

Automatic responses from customer service Ordered a carpet. It took ages to be delivered without any shipping information. When it arrived it was nothing like the pictures, very cheaply made and was missing the anti-slip surface that was advertised. After multiple mails to the customer service I always get the same prewritten texts about the delivery. They completely ignore what I am writing and just answer nonsense. Never again.