I would give them 0 stars if I could I would give them 0 stars if I could. Instead for my order (two rug kits) l they sent me some shi**y jigsaw. When I contacted them, they apologized and assured me that my order will be sent. It wasn't. It was almost 2 months ago and they keep responding me the same - they have delays and they will send my request to their werehouse. I still didn't get my order. I aked for refund but i guess that won't happen. Don't do the same mistake I did - avoid this store. Big scam!

I ordered a kit in Feb I ordered a kit in Feb - they sent a cheap ring. I have been emailing constantly. they offered me a refund of $9 which was a third of what I had paid - all they could afford. Then keep telling me they are sending it and to be patient. I have accused them of scamming people but they don't care. Strange that there only seems to be one customer service person called Irish.

scam firm I ordered a rug in february, (latch hook) they sent me some sort of jigsaw worth a fraction of the price, i have been fighting it and getting nowhere, they said i could keep the jigsaw and they would refund $12 which is around £9 I have turned that down as i paid them just over £50.00 not impressed, do not order from this company

I wish I had read the reviews... I wish I had come on here to read the reviews before ordering. Placed the order in February for a birthday in March, everything looked fine it was dispatched and tracked. However, what arrived was some Jigsaw. Emailed the company to question and was told that this was a "Gift" and my order would be on the way. Kept emailing and keep getting the party line of "Please bear with us as we wait for the communication from the delivery team". I asked for a refund in June and was offered only $7.00 (about £5) or a voucher for 20-30% off. I refused that, then was offered $11 (About £8) and that I could keep the item (What item!!) Refused this as I had paid £30.00. Now into November, still no item, no refund. I genuinely think this company is a scam.

This is a scam for sure. This is a scam for sure.. been a week. There is no tracking number, I contacted them, I told them I wanted a refund.. they are refusing and telling me wait alittle longer.. do not order from them.. you should never refuse your customer a refund..