You can find better elsewhere God, I hate Pic Monkey. For the last several years, they have used a bait and switch free trial offer, but no matter how many times you try to sign up, the free trial never seems to go through. I'm not paying a yearly fee because they either can't fix the glitches in the free trial offer or are deliberately misleading potential clients. Back in the day, I used the services a lot but now I absolutely loathe it.

I signed up for my 7 day trial I signed up for my 7 day trial. Cancelled on the 7th day but still got charged two deposits of £1 and another for £78 Before being charged I even sent an e mail to 3 of the pic monkey e mails : support@pic monkey, info@picmonkey and legal@picmonkey to ensure it had been cancelled. I got a generic response yesterday and sent another today only to find that the money has now come out of my account. No one has got back to me.

Really user friendly! I can't believe this website isn't more popular yet. Really easy photo editing that doesn't require any downloading software. An Adobe pro would probably not be impressed by this, but I'd say it's functionality is right between Microsoft Paint and Photoshop. Very useful, lots of creative features, but not at all complex. The average person can use this, and I'm an average kind of lady, it's perfect for me. Finally, their monthly fee for premium membership is perfectly reasonable. Will keep using them for surezies.

Does anyone actually work in the help department? Does anyone in the help and support team actually ever reply!? Filled several tickets and am yet to experience any form of communication. Messaged on Instagram and am yet to have a response. I'm now owed a refund and I feel like I'm probably not going to ever see that money again? Would be great if someone could actually take care of complaints and issues. Outrageously bad customer service.

PicMonkey has gone downhill fast. I've had a Pro Membership with PicMonkey for several years, but I am extremely disappointed with the changes made since Shutterstock purchased this entity. The new layout is horrible. It is difficult to use on desktops or laptops using a mouse. Also, the stock photo selection has diminished to nothing, which of course, has been by design to prompt PicMonkey members to get Shutterstock memberships. No thanks.