I cancelled my subscription a year ago… I cancelled my subscription a year ago and I am still being charged monthly! I have tried to log back in to stop but the reset password email doesn't come through, probably because I don't have an account anymore but they are still charging me! I have sent a message to support and still waiting for a response. This is the most frustrating company!!!

PicMonkey has gone downhill fast. I've had a Pro Membership with PicMonkey for several years, but I am extremely disappointed with the changes made since Shutterstock purchased this entity. The new layout is horrible. It is difficult to use on desktops or laptops using a mouse. Also, the stock photo selection has diminished to nothing, which of course, has been by design to prompt PicMonkey members to get Shutterstock memberships. No thanks.

Picmonkey used to be a great program… Picmonkey used to be a great program years back. Now it is nothing but frustration. Constantly getting "trouble in paradise" error messages, designs do not update (for days sometimes). First time I contacted customer support it was supposedly my computer and then things just magically worked again. Second time they are telling me it is my computer again. I can work five times faster in Canva with NO issues. Will not renew this time

great customer care I use picmonkey a year now and recently due to email account and payment changes I got billed a yearly fee. However I’m really pleased with the support and actions I have experienced asap I raised the above issue. They responded instantly with all the explanations and choices to keep prescriptions and get a refund all in an easy email correspondence. For me this is a very professional way of dealing with their customers satisfaction. Thank you.

RIP PicMonkey. RIP PicMonkey. Used PicMonkey for years, always considered it one of the best editing programs out there but the new version is awful. Features I loved are gone and offers nothing better in their place. Ribbet calling and I shall follow.