RIP PicMonkey. RIP PicMonkey. Used PicMonkey for years, always considered it one of the best editing programs out there but the new version is awful. Features I loved are gone and offers nothing better in their place. Ribbet calling and I shall follow.

Does anyone actually work in the help department? Does anyone in the help and support team actually ever reply!? Filled several tickets and am yet to experience any form of communication. Messaged on Instagram and am yet to have a response. I'm now owed a refund and I feel like I'm probably not going to ever see that money again? Would be great if someone could actually take care of complaints and issues. Outrageously bad customer service.

great customer care I use picmonkey a year now and recently due to email account and payment changes I got billed a yearly fee. However I’m really pleased with the support and actions I have experienced asap I raised the above issue. They responded instantly with all the explanations and choices to keep prescriptions and get a refund all in an easy email correspondence. For me this is a very professional way of dealing with their customers satisfaction. Thank you.

Really user friendly! I can't believe this website isn't more popular yet. Really easy photo editing that doesn't require any downloading software. An Adobe pro would probably not be impressed by this, but I'd say it's functionality is right between Microsoft Paint and Photoshop. Very useful, lots of creative features, but not at all complex. The average person can use this, and I'm an average kind of lady, it's perfect for me. Finally, their monthly fee for premium membership is perfectly reasonable. Will keep using them for surezies.

I cancelled my subscription a year ago… I cancelled my subscription a year ago and I am still being charged monthly! I have tried to log back in to stop but the reset password email doesn't come through, probably because I don't have an account anymore but they are still charging me! I have sent a message to support and still waiting for a response. This is the most frustrating company!!!