Forever Customer
GBGreat customer service I purchased the etched glass table plaque...I thought the etching would have done color to it...i was not happy because you could barely read the writing. On the other hand customer service was good
Nancy S.
GBVery good quality awards! We have used FineAwards for our GALA crystal tower awards for several years. It would be helpful if our previous orders were more easily accessible since we generally order the same style/type/artwork each year. Also, as a non-profit organization we are entitled to a discount on our order, but I have to be sure and request it. The awards are lovely with quality etching. They always get good compliments from our awardees and people who attend the event. Thank you.
Never Again Customer
GBThis was the worst experience I've ever had with online order If there was an option for zero stars, I'd choose that. From start to finish, I had a horrible experience.
Jessica D.
GBGood Product - Poor Follow Up The product arrived in a timely manner and presented with the agreed upon design specifications, however the box that held one of the awards presented with significant damage. I contacted customer service to remedy the issue and the follow up has been very poor.
Molly Light
GBCustomer service was great...product arrived broken The follow up from the design staff was fantastic, but the issue was that multiple products arrived broken. Not sure if the packaging is insufficient to keep it from breaking, or the styles I picked were too fragile.