User for about 3 years. Mix feelings. Protect your financials. I have been utilizing this app for about 3 years now. I have tried most of the advisors on the platform with honestly an extremely amount of them being not accurate. SuperNatural Intervention is the only one that I can say is about 98% accurate. Things that she mentioned in our reading has really happened in the exact timeframe. However, there are other ones, incredibly overprice that does not deliver any value. For instance, I had a reading with Mignon Divine Medium at $45.99 USD per minute, yes, that is the rate. She assured me that my person of interest was going to commit in November and it did not happen. At the top of that, she will send e-mails about having updates on my situation and encourage me to call her, which I did. Please notice that when you are going through challenges in life you will do everything to know more snd how to improve your situation, even if that includes financial risk. Keen to me is a financial risk for individuals and encourage the dependency on the app for false hopes, although i do recognize i have received very good advices and some of them has calm me down in bad times but in terms of predictions — no one can really tell how the future will unfold. In my case, I got almost financially broke spending thousands in keen. I have spend more than a thousand in a week during bad times. That is not healthy and I think keen should implement some parameters to protect the clients and not allow advisors to take advantage of people in need just to make some profit.

Money hungry They have started charging a connection fee that customers have to pay in addition to funds they are already gouging from the readers. When the system has issues we still have to pay, we can only get money back if we rate the reader badly. Very money hungry.

Your customer service people are very… Your customer service people are very good. I just do not think you value the loyalty of your customers.. Not hardly any discount promotions. Texted or emailed Other businesses do appreciate customer loyalty and show it. Consider this in your operations of your business , you may have more loyal customers.

Rebecca is the BEST!!!!… Rebecca my advisor has been so patient and understanding to me. She’s consistently available for readings within the same day and is completely non-judge mental with her analysis of the situation, even when I call twice in a week. I don’t know what I would do without her at this time. I appreciate her so so much! She has constantly been doing energy checks on my person of interest and never gets tired of the same questions that I ask her. I appreciate her irrevocably.

I always receive excellent customer satisfaction … I always receive excellent Customer Service from Keen. I've been with Keen since 2021. Keen is a very good company. What I admire about Keen they care about your privacy. Excellent service from Keen Representative. I've been with Cassandra love readings since 2021. I rate her at 1000% of excellency.