magick.com does not deliver! Weeks now and the products have not come. This company does not answer their phone, they send generic emails, and after a while they don't answer your emails. They take your money and then leave you hanging without the merchandise. They have the worst customer service. I don't know how they are still allowed to stay in business and allowed to scam customers, repeatedly.

Awful company! Do not bother. Awful company! I placed an order on March 31 during their 30% off sale. It is now April 18 and I’ve emailed three different times asking about an order status and all I get back is a generic email from Isabel telling me that due to the sale, shipping is being delayed. I’m very disappointed that nowhere on the website does it say shipping could take up to or more than one month. I don’t know how big or small this company is, but if they only have one person doing the shipping, it still wouldn't take a month to get orders out. Don’t appreciate the generic emails and not getting an actual answer from this company. I placed an order for more than $100 worth of items and nothing. I wouldnt recommend this company to anybody! If they’re incapable of shipping within a timely manner like they state on their website (5 to 7 days within the United States), then they shouldn’t be in business. I emailed them yet again asking for a refund if I can’t get an order status within 4 to 5 days because I’m tired of waiting for this order. Not sure how they’re so highly rated on this website since they have more one star reviews than anything.

Ordered on March 11th and again March… Ordered on March 11th and again March 22nd and still haven’t received my orders. I have asked for a refund and no response. Had to download the Shop app to track my order. Received a notification from Shop on April 6th and April 10th saying my order was shipped but when I checked they had not even been dropped off at the post office. My packages are just sitting there. Beyond frustrating. They use the sale as an excuse for delay but the sale has been going on forever. I would just prefer my money back then waiting indefinitely for my order.

Wonderful site for magickal community I make several purchases a month. I love the variety of magickal tools this shop offers. The service reps are kind and responsive and the prices are terrific. I just received one of my many orders today and was so excited to see what new [free] crystal accompanied my decks. Thank you!

2 month shipping, sub-par items. I ordered in February, order remained in shipment pending for almost 2 months! I was told an item was not in stock but I could refund or exchange, I responded immediately and they sent the same email a month later. The items are all pocket sized (same as you'd get off Temu etc) and when the package finally arrived in APRIL, I recieved a consolation for waiting: a tiny opalite bracelet (opalite is basically plastic) and 1/2" chip of amethyst that was clearly a broken piece off a statue or something, it was raw on one end and polished everywhere else. I have a feeling this store is just run by a dude in his basement, quite disappointing all round.