TRUSTED HOUSE SITTERS=THE worst customer service. Do not expect help from customer service if you are a sitter. Its AI and off shore script readers. HORRIBLE customer service. I had a host try to rent to me. and another host's landlord upstairs, physcially and verbally abuse me and a few sits cancel last minute with responses from THS- like: " we understand the inconvenience" and encourage to look for other sitting opportunities on our site" Have you ever tried finding a 6 week sit in 24 hrs. People plan ahead. THS does not hold hosts liable. It's not a pet/housesitting service .. its a tech platform offering the service.

TH is the best way to get pet/house care We've had three pet sitters through Trusted Housesitters in the last three years, and each time has gone swimmingly well. Each time we felt 100% confident that the sitters were trustworthy and conscientious about caring for our pet and house, and each time our confidence was rewarded by an excellent experience. Our cat is an indoor-outdoor cat, and with the last sitters he refused to come inside one night. The sitters immediately contacted us and we worked together on a solution. They'd already cracked our garage door so the cat would have a safe place to come in even if he didn't want to go back into the house. The sitters set up a bed, litter box and food for him in the garage, and he returned to eat the food. But the sitters (and we) wanted him safely inside the house. Our vet suggested a place to rent a cat trap, which the pet sitters went to get and set up. Overnight, our cat was safely trapped ... and lost his outdoor privileges until we returned home! I will continue to be a Trusted Housesitter member because TH does such a good job vetting members so that both parties have a good experience.

This was the first time for me This was the first time for me. It felt a bit weird having someone in my home when I wasn't there; but my sitter Anastasiia was so lovely and my usually anxious cat loved her to bits. I am so impressed, it allowed me to have a worry free holiday after a difficult year. I cannot praise THS enough.

So happy with Trusted House Sitters Trusted House Sitters made it easy for us to safely find a suitable/reliable pet sitter. We will definitely be regular users of the TH platform to connect with sitters, and maybe even look to return the favour and sit for others.

We liked the modest annual fee which… We liked the modest annual fee which ‘guarantees ‘ vetting on hosts and sitters .. unlike other sites . Lamia took time and patience to talk us thru the set up procedures and took time to follow up and provide 2 suitable sitters at ‘non obvious ‘ dates . We’re very impressed with Lamia and her service . Gilbert and Jane