Resolving an issue I got the Bass xl package for my boyfriend and found out later that his sister bought him the same package for the same 3 months. I emailed and asked if something could be done so my bf didn’t receive duplicate packages. Kyle was very helpful/accommodating in resolving our issue!

Lucky Tackle Box Saving The Day!! I have ordered boxes for co-workers for a few years now. When ordering this year, I made a mistake and selected the monthly subscription. I did not realize my mistake until I got an email my monthly box was shipping. I emailed and Kyle responded very promptly returned my email. He fixed my subscription and resolved the issue within minutes!! Christmas is stressful enough without me making it hard. Lucky Tackle Box (and Kyle) really care about customer service, and I am beyond thankful for them making my experience so easy!!

98% awesome! 98% awesome!! We loved the whole LTB experience but no longer makes sense for us maintain the account. It was a reoccurring gift to my son and he has tons of tackle and a job now. :) Bit of a miscommunication in the cancellation process but it was quickly resolved with a few email exchanges. It's a damn cool business model. :)

Our monthly package was lost along the… Our monthly package was lost along the way of being delivered and after following up with the delivery company and Lucky Tackle box, a replacement monthly subscription box was sent to us to replace the missing one without a hassle! Which we greatly appreciate!! Thank you ALEX!

Top notch customer service!! Top notch customer service!!! Kyle was quick, efficient, and answered my email promptly. Not only did he answer my question regarding my monthly box, he also sent another one!! Very pleased with the products and customer service!!!! Thanks Kyle!! :)