Great customer service I ordered a 3 month subscription for my husbands birthday, and the first box was missing one of the included jigs. I emailed customer service and Kyle got back to me quickly to inform me that the specific jig was out of stock. He assured me that they will be sending a replacement as soon as possible. We are lookin forward to the next two boxes.

The website only allows you to buy… The website only allows you to buy stuff. They try and get you by continuing your subscription after the 3 months or whatever are done. Then their website won’t allow you to cancel a subscription. Total crap. In dispute now with Mastercard.

Consistent helpful support from LTB Consistent helpful support from LTB! We've had to contact a couple of times over changing address and small stuff, and they've always been fast and helpful - I wish all online purchases went as well and were as well supported.

Lucky Tackle is Top Notch! Customer service? -- Amazing!!! Rapid response on a Sunday afternoon- you can't ask for more. Box contents? -- Premium!!! I ordered a three month subscription for a birthday gift earlier in the year and am back for more this Christmas! I didn't even have to think about it. If you know anyone who likes fishing, whether seasoned or just starting, a Lucky Tackle Box gift subscription will be hands down the best gift they get.

Excellent customer service quick to respond. Have been dealing with Kyle M. about my recent request to cancel my subscription. Over the course of the last few days he has been very helpful and quick to respond to my request for help. I feel like the desire to retain me as a customer was top priority for him. Gave me options and assured me that the IT department was working to fix the issues I was having. I am hopeful that the issues I was having will be resolved and I will remain a customer.